Privacy Policy
This privacy policy has been compiled to better serve those who are concerned with how their personal data is being used online. Please read our privacy policy carefully to understand how we collect, use, protect and handle your personal information in accordance with UAE Federal Decree Law No. 45 of 2021 on Personal Data Protection and Dubai's Cybercrime Prevention Laws.
What Personal Information Do We Collect?
When ordering or registering on our site, you may be asked to enter the following information:
- Name
- Email address
- Phone number
- Payment information
- Usage data and cookies
- IP address and device information
When Do We Collect Information?
We collect information when you:
- Register on our website
- Place an order
- Subscribe to our services
- Fill out any forms on our site
- Use our game servers
How Do We Use Your Information?
- To process your transactions and maintain your services
- To personalize your experience on our platform
- To improve our website and services
- To provide customer support
- To send periodic emails about your services or other products
- To prevent fraudulent activities
- To comply with UAE data protection laws and regulations
Data Protection and Security
- All sensitive data is encrypted using industry-standard SSL technology
- We maintain secure networks protected by advanced firewalls
- Access to personal data is strictly limited to authorized personnel
- We regularly conduct security audits in compliance with UAE cybersecurity standards
- All data is stored in secure facilities within the UAE
Data Retention
In accordance with UAE data protection laws, we retain your personal data only for as long as necessary to:
- Provide our services to you
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
Cookies and Tracking
We use cookies to:
- Remember your preferences and settings
- Process shopping cart items
- Understand website usage patterns
- Improve our services
You can choose to disable cookies through your browser settings, though this may affect some website functionality.
Third-Party Disclosure
We do not sell or trade your personal information. We may share your data with:
- Service providers who assist in operating our website
- Payment processors for transaction handling
- Law enforcement when required by UAE law
Your Rights Under UAE Law
Under UAE Federal Decree Law No. 45 of 2021, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Object to processing of your data
- Data portability
- Withdraw consent
Children's Privacy
We do not knowingly collect or maintain information from persons under 18 years of age. If we learn that personal information of persons under 18 has been collected on our website, we will take appropriate steps to delete this information.
Changes to Privacy Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the date at the top of this policy.
Contact Information
For any questions regarding this privacy policy, you can contact us at:
LevelUpServers
Dubai, United Arab Emirates
Email: support@levelupservers.com